Refund Policy

Last updated: September 14, 2026

Defective and non-defective returns

Our store accepts returns for both defective and non-defective products and also accepts exchanges. Merchandise must be new. A non-defective product must be unused and kept in original condition; a damaged, defective, wrong, incomplete, or materially misdescribed product is assessed in light of the problem reported.

Starting the review

Email mushtaqlavangi0@gmail.com within 30 calendar days after delivery. State the order number, checkout email, and reason for the request. Supply photos or video for damage, a defect, an incorrect item, missing components, or a material description mismatch, and retain packaging and included parts.

Authorization comes before mailing

Do not mail the merchandise until we approve the request. We then confirm the correct return location and instructions. Our correspondence address is not automatically the returns facility.

Label enclosed with the order

A free prepaid return label is placed in the package. For an eligible approved return, mail the item with that enclosed label and our confirmed directions; the associated label and return-postage cost is not charged to you. If the label is absent or lost, ask our support team for assistance. There is no restocking fee.

Exchange stock and refund processing

An exchange replacement depends on approval and inventory availability. When a refund is approved, we process and initiate it to the original payment method within 10 days. Posting by a bank, issuer, or payment service can occur later.

Applicable protections

This policy leaves intact consumer protections and remedies that cannot legally be waived.